How to Login

  1. Go to our website at www.4thcorner.com.
  2. Let your mouse hover over the Home tab.
  3. When it flies out click on Login Here.
  4. Enter your user name and password.
  5. You are taken to your Tickets dashboard.

How to Create a Ticket

  1. On the dashboard click on the Submit Ticket button.
  2. The ticket is created with your email and name already filled in.
  3. Enter sufficient information for us to accomplish your assignment. Not all fields need entries.

Field Descriptions

  1. Phone – The phone number we should call if we have questions.
  2. Department – Select either Process Department or Messenger Department.
  3. Invoice/Job Number – This relates to the number we apply to track assignments. If you know this number please enter it here. If you don’t then leave this blank.
  4. Cause Number – If this ticket relates to a case with a cause number then put it here. Otherwise leave this blank.
  5. Case Name – If there is a case name associated with this ticket then put it here. Otherwise leave this blank.
  6. Client Reference – This is your reference. For instance, it might be a number or coding you use for bookkeeping purposes.
  7. Subject – A brief statement as to the purpose of the ticket.
  8. Issue Summary – Here you place your instructions to us. It might be something as simple as “See attached” or as complex as several paragraphs. For example, if this is a messenger assignment and you have attached a messenger form then there is nothing much more to say than “See attached.” On the other hand, if you are providing information regarding a difficult service of process assignment then feel free to use all the room you need to do so.
  9. Attachments – Attach documents and images here. You can upload a variety of different file types including pdf, doc, jpg, and png. We encourage you to upload each file separately. Do not combine multiple documents into a single pdf as this makes it very hard to determine where one ends and the next begins. Use the Add More button to upload additional files.
  10. Submit Ticket – Review your instructions and uploads. Once you are sure everything is correct then click the big blue Submit Ticket at the bottom of the form.

Questions? Call us at 360-671-2455 or email at special@4thcorner.com.